Go Back

Tips for Finding a Reliable Plumber During the Holidays

Three Things to Look for When Hiring a Plumbing Service 

Finding a reliable plumbing service is a delicate matter––and if a homeowner doesn’t know what they’re looking for, matters get even more complicated. Thankfully, finding a reliable plumbing company isn’t hard. Homeowners should look for positive reviews, state-approved licensure, and membership plans when evaluating a prospective service. 

Each of these things could mean the difference between finding a professional service versus unanswered phone calls and missed appointments. 

Homeowners Should Look for Positive Reviews 

reviewsWhen a homeowner enters “plumber near me” into Google, they can review a service’s location, hours of service, and, perhaps most importantly, reviews. But that’s just one part of the story. Homeowners should also look for reviews on these platforms: 
  • Facebook: Here, homeowners can get an up-close and personal look at how a service interacts with clients. For instance, how does the company respond if a user posts a problem on the service’s page? Do they offer refunds or corrective work? Just like Google, a Facebook business page has useful information. 
  • The Better Business Bureau (BBB): Founded in 1912, this website works as a database for reliable service providers. If a company is registered with the BBB, homeowners can see the company’s overall rating, how many complaints have been filed against it, and how long the company’s been in service. 

In a perfect world, a homeowner would Google a plumbing maintenance company’s name, see tons of five-star reviews, and call it a day. However, no company is perfect. It’s completely normal to see a company with four-star ratings that offers quality service. 

It’s also worth checking how many people have reviewed the company. For instance, a company with 100 four-star ratings is likely more reliable than a company with two five-star ratings. 

Homeowners Should Look for Appropriate Certifications and Licensure 

Every professional plumbing company should have state-approved certifications and licensure. This assures clients that the plumbers have professional training and are skilled in what they do. When consulting a prospective plumbing company, homeowners should ask: 

  • How long the company has been in business 
  • Whether the company has liability insurance 
  • What certifications do the on-staff plumbers have 
  • What training the plumbers have undergone to be certified 

A good plumbing company will answer these questions without hesitation. A “sketchy” plumbing company may “beat around the bush” or refuse to give certain information. That is a red flag that should not be ignored. An uncertified plumbing company is more than subpar work; its code violations and legal penalties. 

Homeowners Should Ask About Membership Plans 

maintenanceA home’s plumbing system isn’t a “fix it and forget it” type deal. It requires periodic inspections, maintenance, and mindfulness. Managing one’s plumbing system is easy, but actually performing repairs and installing new parts is a different story. Many reliable plumbing services offer membership plans where, for a few dollars a month, they will perform routine inspections and address certain problems at little cost. 

When assessing a Woodland plumber’s membership plan, ask: 

  • What is covered under the plan? 
  • How often will the company perform inspections? 
  • Does the membership plan offer discounted rates?
  • Is there access to services that non-members don’t have? 

The answers to these questions will reveal whether a plumbing company in an area meets one’s home improvement needs. 

About Hall’s Plumbing 

Woodland, CA, residents can stop searching for a professional plumbing service. Hall’s Plumbing has more than 20 years. They have five-star reviews on Google, offer same-day service, and guarantee their work. This holiday season, they’re ready to serve homeowners’ needs. Call Hall's Plumbing for plumbing services in Woodland, CA.